Wednesday, November 21, 2018

Tracing delayed/lost USPS packages is a waste of time

I write this post for all those customer whose packages are being delayed and they get back to us demanding to know why that is and asking us to get on the phone with USPS and figure it out.

It won't happen.

It can't happen.

And here is a proof:


As you can see we've placed a search/trace request for some package back in July 2018.
Since then about once every month we receive one of the above messages, ensuring us that "every effort is being made to locate" it.

We have long forgotten what this is about, of course. We settled it with the buyer one way or another - honestly do not even remember how, but most of the time it would be in buyer's favor, although there are times when we may fight against that if, for example, our listing advises against using First Class and buyer still insists on the cheaper and less reliable, thus giving up their rights to object issues caused by USPS.

So long story short, if we've sent you here it is because we want you to know how an average package tracing ends up when filed up with USPS.

You can't move them. You can't impress them.

It'll be easier to explain to average American why Trump's certain personal traits are devastating for the political moral in the country (while others may be beneficial - it is definitely not all black and white picture).

So sorry folks, and please do not take it personal if USPS has delayed or lost your package or if you're an avid Trump supporter.

We do not have the slightest meaning to be attacking anyone, but facts speak for themselves - USPS sends useless messages for long obsolete search and Trump keeps instilling unethical behavior as a norm in the society.

USPS also delivers lots of packages every day at a price better than any other carrier I know of.
And Trump has some very spot on views on certain political and economical aspects, such Germany can't be treated as if it's post WW2 times and China can't be treated as if it's developing country anymore.

Which is again to say it's not just black and white and we're not simply anti-USPS or anti-Trump.

But where they lack  they lack and it isn't up to us - or you for that matter - to change them at will.

For good or bad it simply doesn't work that way.

2 comments:

Unknown said...

It is not Trump that lost the package.
USPS was separated from the government about 50 yrs ago and created as a self revenue producing agency.
Apathy has been in the USPS for many years. Some employees care - a few do not - some do not know any better.
Have had packages lost-never to be found - it started out with same email. Some show up - some do not.Had one that turned out to be dropped at receiving delivery small PO. Receiver cussed me out that 2 of 18 books were missing. Two months later she wrote back that she saw the books on the shelf on the wall behind in counter in the lost and found group.
USPS is still a great deal compared to other countries - service and rates.

Ab Devilliers said...

Maybe this will help the United States Postal Service from losing billions of dollars per quarter? And, don't worry about the job losses, we can use attrition and allow early retirement for the postal carriers. liteblue usps login The driver opens the mail-box and puts in the mail - heck even a simple robot can do that task and the driverless autonomous mail jeep can get it there, on-time, every day, rain or shine.

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