Saturday, November 14, 2020

Power outage may cause additional service delays

We've been fairly busy in the past months and standard processing time has grown from the usual 2 business days that it has been for years to within 5 to even 6 business days.

We've been working every weekend for the past several months and yet our processing queue keeps growing as we refuse to increase speed of processing at the cost of quality of repairs.

Today, Saturday Nov 14th 2020 we lost power in our service shop due to power outage that has affected a number of buildings in the area.

It was recognized by the local power company Oncor as follows:


 We apologize for everyone affected by the delays.